COFCO Futures(International) Limited has always been committed to providing customers with the highest quality service. Therefore, our company needs customers to provide personal information to the company from time to time. At the same time, respecting and protecting customer privacy is a policy of COFCO Futures(International) Limited and is regarded as one of our very important tasks. COFCO Futures(International) Limited will strictly abide by the Personal Data (Private) Regulations.
Use of personal data:
Customers are required to provide personal information, such as a customer information form or a copy of the identification document, to us when opening an account or maintaining an account. According to the Personal Data (Privacy) Ordinance, Chapter 468 of the Laws of Hong Kong, relevant customer information may be provided to the Company for the following channels:
l Data verification to provide customers with quality services and daily operations of facilities
l Credit review
l Design and promote financial services or related products to customers
l Determine the debts owed by the Company to customers or customers in arrears
l Perform disclosure obligations in accordance with Hong Kong laws and any regulations
l Recovering debts from customers who provide guarantees/mortgage to customers and their debts
l Any use related to the above
Personal data disclosure restrictions:
COFCO Futures(International) Limited will follow a rigorous privacy program to process personal data. However, in the course of business operations, we may disclose the relevant information to:
l Intermediaries, contractors, and administrative, telecommunications, computers, and contributions that provide services to third parties
l Anyone who has a duty of confidentiality to our company
l Government, regulatory agency or other body or agency as required by laws, regulations or other regulations of any member company of COFCO Futures(International) Limited
l Any actual or proposed assignee, participant or affiliated participant of the Division, or the assignee of the Company's interest in the customer.
Personal data retention period
COFCO Futures(International) Limited retains the Client's personal data for the period required for the purposes described in this clause, unless an extension of the retention period is required or permitted by law. Otherwise the customer profile will be destroyed when it is not needed.
Personal data security
All personal data provided to COFCO Futures(International) Limited will be fully protected and will only be accessible to authorized employees. To transmit customer-sensitive personal data, we will use encryption technology to protect it.
Personal data review, update
COFCO Futures(International) Limited will continue to conduct internal monitoring to ensure that customers' privacy is respected and guaranteed. According to the provisions of the Privacy Regulations, COFCO Futures(International) Limited. has the right to charge a reasonable fee for processing any request for access to information. Any request for access to or correction of a customer's personal data, or request for a personal data policy and code or the type of personal data held, should be addressed to:
COFCO Futures(International) Limited.
Room 1701, 17/F, COFCO Building, 262 Gloucester Road, Causeway Bay, Hong Kong
Data Protection Officer